Privacy Policy
Last updated: 1/24/2026
1. Introduction
MindValley ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Information: Name, email address, phone number, and other contact information you provide when registering or contacting us.
- Student Information: Information about your child including name, age, and educational needs when enrolling in our programs.
- Payment Information: Billing address and payment method details (processed securely through our payment gateway).
- Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational services
- Process registrations and payments
- Communicate with you about your account, programs, and updates
- Send you marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or acquisition of our business
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent at any time
7. Children's Privacy
Our services are designed for children and teens, but we collect information from parents and guardians. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without consent, please contact us immediately.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
MindValley
Email: info@mvalley-eg.com
Phone: +20 106 777 7454
Address: Main Office: 6 October City, Central axis, Mall Of Arabia gate 9 office # J12
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.